Privacy Policy

Last Updated: October 20, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a free estimate or consultation
• Contact us through our website or phone
• Subscribe to our newsletter or updates
• Schedule roofing services
• Complete customer surveys or reviews

This information may include your name, email address, phone number, address, property details, and service preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide roofing services and estimates
• Schedule appointments and consultations
• Communicate about your projects
• Process payments and invoices
• Send important service updates
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business
• With insurance companies for claims processing
• When required by law or legal process
• To protect our rights, property, or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Third-Party Services

We may use third-party services such as Google Analytics, email marketing platforms, and payment processors. These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data

8. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records are typically retained for 7 years after project completion.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

This Privacy Policy is governed by applicable federal and state privacy laws.